Welcome to Gazelle Skateshop. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read these terms carefully before placing an order.
1. GENERAL
Gazelle Skateshop operates this website to provide skateboarding products, apparel, accessories, and related goods to our customers.
By using this website, you confirm that you are legally capable of entering into a purchase agreement and agree to comply with these Terms of Service.
2. PRODUCTS & PRODUCT INFORMATION
We make every effort to ensure that product descriptions, images, specifications, sizes, and prices displayed on our website are accurate and up to date.
However, colours may appear slightly different depending on your device or screen settings.
Product availability may change without prior notice. Gazelle Skateshop reserves the right to limit quantities or discontinue products at any time.
3. ORDERS
All orders placed through our website are subject to product availability and confirmation.
After placing an order, you will receive an order confirmation. An order is considered accepted once payment has been successfully received and the order has been confirmed by Gazelle Skateshop.
We reserve the right to cancel or refuse an order in situations including, but not limited to:
- Product availability issues
- Incorrect pricing or product information
- Suspected fraudulent transactions
- Incorrect or incomplete customer information
- Other circumstances beyond our reasonable control
If an order is cancelled after payment has been made, the applicable amount will be refunded to the customer.
4. PRICING & PAYMENT
All prices displayed on our website are in Malaysian Ringgit (MYR) unless otherwise stated.
We reserve the right to change product prices, promotions, discounts, and offers at any time without prior notice.
Payment must be successfully completed before an order can be processed and shipped.
Any additional charges, including delivery charges, taxes, duties, or other applicable fees, will be displayed where applicable.
5. SHIPPING & DELIVERY
Orders will be processed and shipped according to our stated processing and delivery timeframes.
Delivery times may vary depending on the destination, courier service, weather conditions, public holidays, peak seasons, or other circumstances beyond our control.
Gazelle Skateshop is not responsible for delays caused by third-party courier companies after an order has been handed over for delivery.
Customers are responsible for providing accurate delivery information. Gazelle Skateshop will not be responsible for delivery issues caused by incorrect or incomplete addresses.
6. RETURNS & EXCHANGES
Returns and exchanges are subject to our Return & Refund Policy.
Customers are encouraged to inspect their items immediately upon delivery and contact Gazelle Skateshop as soon as possible if an item arrives damaged, defective, incorrect, or incomplete.
Items that have been used, altered, washed, damaged by the customer, or are not in their original condition may not be eligible for return or exchange.
Please refer to our Return & Refund Policy for detailed requirements and procedures.
7. AUTHENTIC PRODUCTS
Gazelle Skateshop is committed to providing genuine and authentic products.
Where applicable, products are sourced from authorised distributors, recognised suppliers, or established brands.
Product warranties, if any, are subject to the terms and conditions provided by the respective manufacturer or brand.
8. SALE & PROMOTIONAL ITEMS
Promotional offers, discounts, vouchers, and sale items may be subject to specific terms and conditions.
Unless otherwise stated, promotional offers cannot be combined with other promotions or discounts.
Gazelle Skateshop reserves the right to modify or end any promotion without prior notice.
9. INTELLECTUAL PROPERTY
All content displayed on this website, including logos, brand names, photographs, graphics, text, designs, and other materials, is owned by or licensed to Gazelle Skateshop or the respective rights holders.
You may not reproduce, copy, modify, distribute, publish, or use our content for commercial purposes without prior written permission.
10. USER CONDUCT
You agree not to use this website for any unlawful, fraudulent, abusive, or unauthorised purpose.
You must not attempt to interfere with the operation, security, or functionality of our website.
11. WEBSITE AVAILABILITY
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or circumstances beyond our control.
12. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Gazelle Skateshop shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.
Our liability in relation to any product purchased from us shall, where permitted by law, be limited to the amount paid for that particular product or order.
13. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
By using our website and placing an order, you acknowledge that your information may be collected and processed for purposes including order processing, payment, delivery, customer service, and other legitimate business purposes.
14. CHANGES TO THESE TERMS
Gazelle Skateshop reserves the right to update or modify these Terms of Service from time to time.
Any changes will be posted on this page with the updated date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms of Service.
15. GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of Malaysia.
Any disputes arising from these Terms of Service shall be subject to the applicable laws and jurisdiction of Malaysia.
16. CONTACT US
If you have any questions regarding these Terms of Service, please contact us:
Gazelle Skateshop
Malaysia
Email: gazelleskateshop@gmail.com
WhatsApp: +60125916246
Thank you for supporting Gazelle Skateshop and the skateboarding community.